Sponsors of Medical call 4Call Center News
Sponsors of Medical Call Center News are industry-leading companies in the healthcare contact center space. They make Medical Call Center News possible, providing it to qualified industry members at no cost. We salute these organizations and ask that you thank them for their support of Medical Call Center News.
Call 4 Health
Call 4 Health is a leading medical call center with a genuine understanding of the patient’s perspective. Delivering compassionate commitment with quality medical solutions to their clients since 1997, Call 4 Health has a keen understanding of what it is like to face trauma and has developed a sound system to seamlessly balance professionalism with compassion.
Their call representatives understand the difficulties in facing traumas and coping with treatments as well as the emotional and financial strains those challenges present. With an altruistic approach they place patients and their families first. Compassion is more than just a word at Call 4 Health, it drives them. Customer service excellence is not something they just “talk about” it. They deliver it every day. For more information, visit www.call4health.com of call 855-244-3258.
LVM Systems, Inc.
LVM Systems develops and markets software and related Internet products exclusively for the healthcare call center industry. Their primary niche is solutions that support nurse triage, disease management, patient transfer, and referral/marketing services, including consumer-centered Internet products.
They have proudly served this market for 27 years and have hundreds of healthcare organizations as clients. The company’s cornerstones are comprehensive software, outstanding customer support, and proven clinical content supported by Drs. Barton Schmitt and David Thompson. The LVM team also provides implementation services, on-site training, phone and remote-access support, network consultation, user conferences, customization of screens, and custom reports. Contact LVM Systems at 480-633-8200.
The TeamHealth Medical Call Center (THMCC) is a premier provider of medical call center solutions, serving more than 9,500 physicians, health plans, home health and hospice organizations, and employers across the country.
As a division of TeamHealth Holdings, a 38 year-old physician-founded and led medical staffing organization with $3.7 billion in annual revenue, THMCC is a leader in reducing inappropriate or unnecessary utilization of healthcare resources, enhancing risk management, and increasing patient satisfaction, as well as promoting patient acquisition and generating referrals within a healthcare system. Their flexible services are designed to meet the unique needs and goals of clients’ healthcare system, making them a valuable client advisor. For additional information, visit www.teamhealthcallcenter.com or call 888-203-1118.
Echo, a HealthStream Company, combines two industry leaders; HealthLine Systems and Sy.Med Development. Echo delivers and supports comprehensive solutions for healthcare provider credentialing, privileging, enrollment, referral, onboarding, and analytics.
EchoAccess is an enterprise platform which powers healthcare contact center services, including physician referral, class registration and enrollment, telephone triage care, physician finder directories, patient surveys, and solutions to reduce avoidable readmissions. EchoAccess streamlines access to care, bridges the transition from volume to value-based reimbursement, and delivers trust-building personal connections at the important first point of contact where hospital preference is frequently established. Learn more at www.echo-solutions.com or call 800-733-8737.
TriageLogic is a leading provider of quality, affordable triage solutions, including comprehensive after-hours call center services and innovative online systems for use in both institutional and private practice settings.
In 2005, board certified pediatrician Ravi K. Raheja, MD and Charu Raheja, PhD, saw a need for accurate, reliable, cost-effective triage services in both hospital and private practice settings. After extensive research and investment in the development of proprietary triage software technology, they founded TriageLogic
TriageLogic is not just an IT company that sells healthcare software. TriageLogic is a healthcare company that creates leading-edge telephone medicine technology based on practical experience and a thorough understanding of the field. Whether a busy private practice in need of a phone triage system or a hospital seeking complete after-hours call center solutions, TriageLogic has a product to meet your needs.
New Connections Communications Services
For almost 40 years, it has been our mission to offer an affordable, efficient telephone answering service to medical, business, and government offices. We are committed to providing exceptional value to our clients through a proven combination of the best modern technology; traditional customer service values; and local, courteous, professional telephone agents.
Our company is built on a foundation of four core principles: Accountability, Accuracy, Dignity, and Efficiency. These values are woven throughout every aspect of our business. They are taught to each new employee, are demonstrated in our daily work, and guide every decision made by upper management. More than just ideals, each of these values is given specific meaning and application in the work of all employees.