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About Medical Call Center News

Schedule: Medical Call Center News is published bimonthly (January, March, May, July, September, and November) and is distributed the first Tuesday of the month.

Submissions: Medical Call Center News accepts short articles (up to 500 words) and news items (up to 200 words), relevant to healthcare call centers and the telehealth industry. Submission deadlines are the prior Thursday (five days before it is emailed), however, sooner is better.

Email news and article submissions as a Microsoft Word file.

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About Us

Peter Lyle DeHaan is the publisher and editor-in-chief of Medical Call Center News, as well as:

  • AnswerStat, the information hub for healthcare contact center news and resources.
  • Connections Magazine covers outsourcing call centers and teleservice companies.
  • TAS Trader addresses the Telephone Answering Service (TAS) Industry.
Author Peter Lyle DeHaan

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